A Practical Guide to Remote Working

Under the cloud of Covid-19, remote working is now a necessity for businesses across the world to keep productivity up and underpin their foundations from which to recover.

This brings challenges so here are some solutions.


Summary

This module explores the fine art of negotiation, emphasising the difference between selling and negotiation, explaining the difference between someone’s position and interests, and knowing how to deal with unprincipled negotiators and their ‘dirty tactics’.

We all negotiate whether we realise it or not. But do we do it successfully? This module explores the fine art of negotiation emphasising the difference between selling and negotiation, explaining the difference between someone’s position and interests, and knowing how to deal with unprincipled negotiators and their ‘dirty tactics’.

The module will take about 20 minutes to complete and includes a short knowledge check to check your understanding.


Summary

One person’s notion of assertiveness can be very different to another’s. This module will explain what assertiveness is and equip you with techniques to help you to behave confidently with work colleagues and get your point of view across in the right way.