Summary

This module explores the fine art of negotiation, emphasising the difference between selling and negotiation, explaining the difference between someone’s position and interests, and knowing how to deal with unprincipled negotiators and their ‘dirty tactics’.

We all negotiate whether we realise it or not. But do we do it successfully? This module explores the fine art of negotiation emphasising the difference between selling and negotiation, explaining the difference between someone’s position and interests, and knowing how to deal with unprincipled negotiators and their ‘dirty tactics’.

The module will take about 20 minutes to complete and includes a short knowledge check to check your understanding.